In Case Of Emergency

If you have an emergency during our normal business hours, come directly to the Surgery. If possible, please ring us first (or have someone else ring while you are in transit) – let us know what time you expect to reach us and what the nature of the emergency is – so that we can be ready for your arrival.

In the event of an after-hours emergency, please ring 4636 2027. The number of the duty veterinarian will be available.

We share after-hours duty with Dr. Alistair Webb (Rangeside Veterinarians), so we have a veterinarian on-call, 24 hours daily, 7 days a week, 52 weeks a year.

Please note:

The after-hours service is for emergencies only. If you have a routine enquiry (eg a price enquiry, questions about general care, etc), please ring during our normal business hours.

We do not come into the Surgery after-hours for wildlife cases. Please check our website or phone for advice.

The after-hours fee is higher than our normal consulting fee. Payment is required at the time of the call-in or discharge of your pet, so please bring your cash, cheque or credit card.

Please note: If your pet is treated after-hours at Rangeside Veterinarians, he/she will be transferred back to our Surgery the next day, as long as he/she is stable enough to travel. These arrangements will be made by the veterinary clinics involved, and you will be fully informed at all times of what is happening with your pet. You will need to pay Rangeside Veterinarians, but you will not be charged another consultation fee or transfer fees. Please feel free to discuss this with any of the veterinarians you are dealing with.

What our clients say

Madison Mayson

Incredibly caring & knowledgeable staff when injured or vulnerable wildlife need attention. Thank you to all at West Toowoomba Vets. So appreciate your skills & community service.

Margaret Holmes-Middleton

A very friendly yet professional service .I take my 3 pets to the practices any time I have worries or just for their routine checks and vaccinations.
I always get the best treatment and so do my pets

Sunshine's mum

Always available and a pleasure to deal with.

Cheerio's parents

As usual everyone is very professional, friendly & caring. Even though we lost our beautiful Cheerio we really do appreciate your compassion & caring at such a difficult time. Thank you. Hard to improve on perfection but I’m sure you’s will always strive to be as good as you can.

Pumba's mum

I have always found the staff helpful and caring. I love my animals and feel they are always treated with the upmost care and respect.

Spooky's mum

Knowledgeable, friendly and caring staff. It’s always a pleasure to take my pets to this practice as they are treated like their own.

Fiona B

We can’t recommend West Toowoomba Veterinary Surgery highly enough! Michael, Christine and the vet nurses are all wonderful. They have supported us through some really difficult times with our dogs and cats. They genuinely care for us and our precious pets. The best by far!

Amber D.

I take 3 cats and have taken a guinea pig into these vets. They are affordable and more importantly my animals are calm in there presence. I won’t go anywhere else.

Havoc's dad

Prompt and thorough attention to my best mate. Options were clearly explained, with great followup

Nathan H.

West Toowoomba Vets is the best Vet in Toowoomba. Don’t go to anyone else as they listen to why you are there and care about my pet. Best vet.

Bentley's dad

At all times the staff were interested in my dog and myself, being very informative and helpful with a good care factor

Jessica B.

West Toowoomba Vets have taken care of our pets’ routine appointments and any problems that have arisen for many years now. Michael & Christine listen carefully to concerns and provide considered & knowledgeable advice and treatment options. We have been very happy with the care they’ve provided & will continue to use them well into the future